Consumer Reports took a survey of over 1,000 people to identify the top guest complaints when dining out in restaurants. Surprisingly, about 7 of the top 10 complaints were issues that could have been directly solved by the restaurant server or waiter themselves.
How Can Waiters and Servers Get Better Shifts? 1. Understand your managers’ personalities, moods, attitudes, NEEDS and history. #1 Concern should be how much are you selling. Make being a sales leader one of your goals as a server and constantly look for ways to sell more and higher priced items on the menu. […]